The Corporate philosophy follows the concept ‘The actual relationship with the Customer starts at the delivery time’.
A wide range of services and support, conducted by highly qualified engineers, guarantee your investment and non stop working sessions. Hot line, Web conferences, firmware download, training, warranty extensions added to a worldwide network of skilled and professional dealers: different levels of support & service are available, depending on the product and on your convenience.
The Service and maintenance costs can be predetemined and the investment protected thanks to the Warranty Extension Service , which gives you the benefit to mantain the equipment always in optimal condition.
Moreover the Stonex Service is authorised to issue Metrological Certificates.
The Technical Support of Stonex provides a dedicated Web Portal for Assistance to all its Customers. After creating your Account, you can easily access by clicking the following link Stonex Customer Support.
A network of skillful and trained Professionals is here for you, to expertly guide you through any issue.